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LiveAgent is help desk software for customer support – tickets, live chat, a call centre, email and social media in one inbox, with AI agents and a WordPress plugin.

LiveAgent website

LiveAgent

Plugins

LiveAgent is help desk software that brings emails, live chat, phone calls and social media (Facebook, Instagram, WhatsApp, Viber) into one ticketing inbox. It offers a call centre, knowledge base, customer portal, automation rules and reports. Add live chat to WordPress and WooCommerce with the official plugin. Plans: Starter (up to 5 agents), Team (up to 15 agents), Business and Enterprise.

LiveAgent AI agents

AI tools

AI agents in LiveAgent answer customers in live chat and email on their own, summarise tickets and transcribe calls. Connect your own AI provider (OpenAI, Anthropic, Google Gemini or FlowHunt) and LiveAgent charges nothing for AI – a resolved chat costs roughly 1–2 cents. The Starter plan has 1 AI agent, Team 5, Business 50 plus an MCP server for connecting external AI tools.

LiveAgent – coupons and deals

LiveAgent combines a help desk and customer support in one tool. Emails, live chat on your website, phone calls, Facebook, Instagram, WhatsApp and Viber are handled as tickets in one shared inbox, with automatic assignment, canned responses and team performance reports.

It also includes a call centre, a customer knowledge base and a customer portal. AI agents answer chats and emails on their own – connect your own AI provider (OpenAI, Anthropic, Google Gemini) and LiveAgent charges nothing for AI.

Add live chat to WordPress sites and WooCommerce stores with the official LiveAgent plugin from wordpress.org. All plans come with a 30-day free trial, no credit card required.